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Legal Claim Notice

Please read these terms and conditions carefully. By accessing this website, you agree to be bound by the terms and conditions stated below. If you do not agree to the terms and conditions stated below, please do not access this website. Kds.digital reserves the right to change, modify or amend these terms and conditions without any notice.

Refund Policy

Design:

If we did not follow your brief and made an error, or you do not like the proposed design, we will redesign it. Most of the services we offer come with unlimited revisions, so you’re covered.

If you demand for a refund before the delivery of the initial website mocks, then we will issue you a full refund (excluding the 10 % administration and preparing charge).

If you demand for a refund within 3 business days after delivery of the initial mocks, then we will issue you a 65 % refund (excluding the 10 % administrator and preparing charge).

No refund will be issued after 7 business days of the initial design mocks.

A refund also cannot be issued if the design is approved or downloaded by the client.

Website:

If you demand for a refund before the delivery of the initial website mocks, then we will issue you a full refund (excluding the 10 % administration and preparing charge).

If you demand for a refund within 3 business days after delivery of the initial website mocks, then we will issue you a 65 % refund (excluding the 10 % administrator and preparing charge).

No refund will be issued once the initial website mocks have been delivered and revised.

In cases where the website has been developed and deployed on the staging server or the client’s server, no refunds will be entertained. We are only liable to troubleshoot problems (if and when) the customer has opted for our website maintenance services.

Note:

We strongly believe in customer service and satisfaction, and we encourage you to discuss your case with us, and we’ll work something out.

Delivery Policy:

Design:

All orders, upon completion, are delivered in digital formats according to your purchase order within a maximum of 48 hours from your order completion.

Website:

You reserve the right to request your website’s final files once your project has been completed and the final payment has been made. We will provide you the website’s complete files within a maximum of 48 hours from your order completion.

Our Commitment to Security:

Our procedures are safe and prevented from authorized access, maintaining data security and using the information we collect online in a correct manner.

Order Acceptance

We reserve the right to decline any order without giving an explanation.

Legal Agreement:

All the rights of the final product (logos, banners, websites, etc.) we create and design for our clients belong to them, we do not hold any rights of the client (provided that the final payment has been received from the client).

High-Resolution Images:

For any kind of printing products client must provide us high resolution (300 dpi) images.

Customer Support:

Our customer support service is offered to address your queries and concerns, please write to us at info@kds.digital or send us a message between 9 AM – 5 PM EST, every Monday through Friday.

Contact Information

If you have any questions about our terms and conditions, please email us at info@kds.digital.